IDBlue RMA Request Form

All requested fields must be filled. Incomplete or unauthorized returns will be refused and returned at the customer’s expense. RMA’s expire in 15 days after they are issued.

Company Information:

Company:

  
Contact Name:  

Address:

  

City:

  

State:

  

Country:

  

Zip:

  
Email:
Phone:

Fax:

  

Product Information:

Model:

Device ID:

  

Failure Description:

  

PRODUCT SHOULD BE SHIPPED PREPAID IN THE ORIGINAL CONTAINER / CASE. PRODUCT WILL BE RETURNED AFTER REPAIRS OR REPLACEMENT. DO NOT INCLUDE ANY PARTS OR ACCESSORIES THAT ARE NOT PART OF THE ORIGINAL PRODUCT FROM IDBLUE AS WE CANNOT BE RESPONSIBLE FOR THESE.